director of operations – hospitality – angola
Publié | 22 juillet 2024 |
Adresse | France |
Catégorie | Hotellerie |
Description
- Directly supervises the Managers of the operational departments, complying with all Group Policies and internal standards.
- Responsibilities include employee recruitment and selection, employee integration, on-the-job training, career management, complaints management and problem solving.
- Ensures that the various Managers correctly develop the employees in their teams, taking into account each of the functions.
- Replaces the General Manager when needed.
- Ensures that service standards are met and makes suggestions for improvement to the General Manager.
- Ensures the efficient management of the various departments, particularly with regard to compliance with the budget and the achievement of objectives.
- Analyses the P&L in detail on a monthly basis and reports to the General Manager.
- Creates up-selling strategies, together with the operational departments, in order to leverage sales.
- Closely monitors the customer and anticipates their needs.
- Ensures that the group's regulations and standards are applied and complied with.
Salaire maximum : 75000€ annuel
Points importants : International Hotel Group|Mandatory fluency in Portuguese as well as in English
Profil du candidat : Holder of a Degree in Management or Hotel Management, you have at least 10 years of experience in the hospitality industry with at least 3 years of experience in a hotel leadership position. An expatriation experience is requested, preferably in Africa. Fluency in Portuguese as well as in English is mandatory.
À propos de l'entreprise : Our client is an international hotel group.